Connected CTI
Our CTI Integration solution with various IVR providers make your Call Center implementation seamless and with maximum efficiency. Works both with On Premise and Cloud offerings!!
Disconnected CRM
CRM in a Call Center solution is the lifeline for customer service. Our Solution supports various domains and customers to provide them with maximum satisfaction.
Inbound Services
Implementing MS CRM in a call center scenario and enabling agents to be equipped with all information leads to effective inbound marketing. Role based implementation ensures security
Outbound Marketing
Need a solution for running marketing campaigns for your upcoming product or your hot selling product, MS CRM in a call center is the right choice for you.
eLite
A comprehensive Business Automation Suite that is more than an ERP in functionality. Be it Cloud or On-Premise, this solution can work with ease anytime and all times.
SIS
Comprehensive ERP catering to Education Sector and covering all aspects of a University or a College. More than a College Management System; it is a complete peace of mind.
EGMS
This system puts up Grievance Management to another level of implementation. The level of flexibility in the approach provides the user to setup checks and balances at all stages with ease.
eMIS
One of the major requirements of the industry has always been a true MIS. This product caters for MIS in ICT Sector and is very useful for the Government Project Monitoring.
Salesforce Automation
Our expertise is mapping the business sales process to Microsoft Dynamics CRM and customizations for an automated system.
Services Automation
Our experience in service industry includes case management for service based industry to grievance management in heterogeneous organizations. It includes end to end Telephony integration as well.
Custom Development
One of the unique proposition of MS CRM is using it as a dev platform by extending its OOTB features. We have used MSCRM extensively as XRM for various domain applications.
Upgrade Services
Completion of release cycle means, launch of new versions of the product, which comes with unique new features. We have helped the organization to upgrade from old versions to new ones with ease.
Bundled Support
Our Microsoft CRM Support Services comes to you as a bundled offering. It provides you with ease of permanent support with payment options as good as negligible during the services.
Per Ticket Support
These are very well designed packages for the organizations that do not want any dedicated support for their implementation of Dynamics CRM systems.
Attractive Benefits
Customers selecting packages with large values get attractive benefits during the activation period. This enables us to maintain the relationship with the customer in the long run.
Various Options
Ease of handling support and peace of mind to the customer when it knows that the implementation is in safe hands. Explore through the various options available for you.
