No so long ago, nobody cared about the quality of the data that got stored in the database after years of operations for the organization. Analysts employed by the organization who were entrusted to provide the insights into customer actions had to rely on the research reports from the established agencies or their own research that later they published to gain publicity.

It became the prerogative of Analysts to perform the research and then feed the data into the organization back as their own, thereby gaining from a lot of sides.

Customer satisfaction is the driving force behind every data mining activity. Building a data warehouse to extract data and produce excellent reports has no meaning if the organization has not inclined itself towards customer satisfaction. The BI Solutions provided by various providers help organizations understand the customer behaviour in a better manner and then take necessary steps that help them increase the customer satisfaction and in turn increase their revenues and bottom line.

Zven has developed an expertise in providing Business Intelligence Solutions to the clients by using Microsoft Stack of Technology that provides excellent tools towards Analytics. The solution can be built easily by using on-premises SQL Server, Sharepoint and Excel or simply subscribe to PowerBI for Office 365 for online experience so that their focus towards their customers is undeterred in any way. Zven uses its experience in data analysis from the past years to critically use the Microsoft Business Intelligence Stack of
to provide reports and dashboards to the users for their assessment of the customers and provide them excellent customer service.